FREQUENTLY ASKED QUESTIONS
You can reach our customer support team via email at support@stylesoasis.store or by phone at (+92) 3117470890.
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our website under the “Track My Order” section or through the carrier’s website.
We accept returns within 3-5 days of delivery for items that are unworn, unwashed, and in their original condition with tags attached. For more details, please visit our Return Policy page.
If you receive a damaged or defective item, please contact our customer support team immediately at support@stylesoasis.store with your order number and photos of the issue. We will resolve the problem as quickly as possible, which may include sending a replacement item or issuing a refund.
You can create an account by clicking on the “Sign Up” or “Register” button on our website. You will be prompted to enter your email address and create a password. With an account, you can easily track your orders, save your shipping information, and receive updates on new arrivals and promotions.