Return Policy

At Stylesoasis, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a straightforward return process. Please read our return policy below for details on how to return or exchange your items.

1. Eligibility for Returns

1.1 Time Frame: Items must be returned within 3-5 days of the delivery date.

1.2 Condition: Items must be unworn, unwashed, and in their original condition with all tags attached. We reserve the right to refuse a refund if the items show signs of wear, alterations, or damage.

1.3 Non-Returnable Items: The following items are non-returnable:

Final sale items
Gift cards

2. Return Process

2.1 Initiating a Return: To initiate a return, please follow these steps:

Contact our Customer Support team at support@stylesoasis.store or via phone (+92) 3117470890 to request a return authorization.
Provide your order number and the reason for the return.

2.2 Return Shipping: Once your return is authorized, you will receive a return shipping label via email or phone (+92) 3117470890

2.3 Packaging: Pack your items securely in the original packaging, if possible. Include your receipt or proof of purchase inside the package.

2.4 Shipping: Drop off your package at the nearest shipping carrier location. Make sure to obtain a receipt for your records.

3. Exchanges

3.1 Process: If you would like to exchange an item for a different size or color, please specify this when you contact Customer Support for a return authorization.

3.2 Availability: Exchanges are subject to product availability. If the desired item is not available, you will be issued a refund.

4. Refunds

4.1 Processing Time: Once we receive your returned items, we will inspect them and process your refund within 3-5 business days. You will receive a confirmation email once your refund has been processed.

4.2 Original Payment Method: Refunds will be issued to the original payment method used for the purchase. Please note that original shipping costs are non-refundable.

5. Damaged or Defective Items

5.1 Inspection: If you receive a damaged or defective item, please contact our Customer Support team immediately at support@stylesoasis.store or via phone (+92) 3117470890 with photos and a description of the issue.

5.2 Resolution: We will work quickly to resolve the issue, which may include sending a replacement item or issuing a full refund.

6. Contact Us

For any questions or concerns regarding our return policy, please contact our Customer Support team:

Email: support@stylesoasis.store
Phone: (+92) 3117470890

Thank you for shopping with Stylesoasis. We appreciate your business and strive to provide you with the best possible service. If you have any feedback on our return process, we would love to hear from you.